{"id":25993,"date":"2021-05-18T19:49:06","date_gmt":"2021-05-19T00:49:06","guid":{"rendered":"https:\/\/www.messagingservice.com\/?page_id=25993"},"modified":"2022-05-11T20:58:42","modified_gmt":"2022-05-12T01:58:42","slug":"business-text-messaging","status":"publish","type":"page","link":"https:\/\/www.messagingservice.com\/business-text-messaging\/","title":{"rendered":"Business Text Messaging"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row margin_bottom=&#8221;30&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Text Messaging Service for Business<\/h2>\n<p>[\/vc_column_text][vc_column_text]<span style=\"font-weight: 400;\">Businesses today require flexibility in how they communicate.\u00a0 While phone calls remain the preferred contact method for most customers, businesses are increasingly utilizing alternative communication methods like SMS to reach their customers.\u00a0 Over 97% of Americans own a cell phone, and on average, they\u2019re more than twice as likely to text someone than they are to call them. Corporations have taken advantage of the increasing desire to use texting as a primary communication method by implementing business text messaging services, but smaller businesses have struggled to fill that gap.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why AccessDirect offers an SMS texting option specifically designed for small businesses which can easily be added to any of our monthly plans.\u00a0 Our SMS enabled numbers and easy to use browser and smartphone apps can give your small business an easy, intuitive, and affordable way to take advantage of this increasingly important small business tool. Read on to find out more about this add-on option, or contact us today to get this feature on a new or existing subscription!<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-ed307761e18c128302c44159d678ffe5.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-ed307761e18c128302c44159d678ffe5.enable-bg-rollover .rollover-video i {\n  background: ;\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-ed307761e18c128302c44159d678ffe5 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-ed307761e18c128302c44159d678ffe5 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-ed307761e18c128302c44159d678ffe5 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><div class=\"rollover-video\" style=\"\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me aspect\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/03\/video-play.jpg\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2017\/03\/video-play.jpg 637w\" style=\"--ratio: 637 \/ 356\" sizes=\"(max-width: 637px) 100vw, 637px\" width=\"637\" height=\"356\"  data-dt-location=\"https:\/\/www.messagingservice.com\/video-play\/\" alt=\"\" \/><a class=\"video-icon dt-pswp-item pswp-video\" href=\"https:\/\/www.youtube.com\/watch?v=0jTNM1rMCmY?autoplay=1;modestbranding=1;controls=0;showinfo=0;rel=0;fs=1\" title=\"\" data-dt-img-description=\"\"><\/a><\/div><\/div><\/div><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class='mb-center maxbutton-101-center'><span class='maxbutton-101-container mb-container'><a class=\"maxbutton-101 maxbutton maxbutton-demoofferhighlight\" href=\"https:\/\/www.messagingservice.com\/free-trial-offer\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;101&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/free-trial-offer\\\/&quot;,&quot;check&quot;:&quot;pyyl_lEA&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:25993,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >FREE TRIAL OFFER<\/span><\/a><\/span><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class='mb-center maxbutton-9-center'><span class='maxbutton-9-container mb-container'><a class=\"maxbutton-9 maxbutton maxbutton-compare\" href=\"https:\/\/www.messagingservice.com\/products\/compare-plans\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;9&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/products\\\/compare-plans\\\/&quot;,&quot;check&quot;:&quot;AFHxm01r&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:25993,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >COMPARE PLANS<\/span><\/a><\/span><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class='mb-center maxbutton-102-center'><span class='maxbutton-102-container mb-container'><a class=\"maxbutton-102 maxbutton maxbutton-ordernoworangeshadow\" href=\"https:\/\/www.messagingservice.com\/order\/\" data-maxbuttoncounter=\"{&quot;button_id&quot;:&quot;102&quot;,&quot;url&quot;:&quot;https:\\\/\\\/www.messagingservice.com\\\/order\\\/&quot;,&quot;check&quot;:&quot;pgHJzj8N&quot;}\" data-maxbuttonpage=\"{&quot;id&quot;:25993,&quot;type&quot;:&quot;page&quot;}\"><span class='mb-text' >ORDER NOW<\/span><\/a><\/span><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#dbdbdb&#8221;][vc_column][vc_column_text]<\/p>\n<h3>BUSINESS TEXT MESSAGING &#8211; BIG BENEFITS AT A LOW MONTHLY RATE<\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<a href=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2021\/05\/text-interface-screenshot.webp\"><img decoding=\"async\" width=\"750\" height=\"1334\" class=\"aligncenter size-full wp-image-26004\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2021\/05\/text-interface-screenshot.webp\" alt=\"\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2021\/05\/text-interface-screenshot.webp 750w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2021\/05\/text-interface-screenshot-169x300.webp 169w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2021\/05\/text-interface-screenshot-576x1024.webp 576w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<span style=\"font-weight: 400;\">Consumers are much less likely to answer their phones today, even when calls are coming from a number they know and trust.\u00a0 Texting has become an incredibly important way to interact with your customers, but texting from a private cell phone or a single device has significant disadvantages.\u00a0 Business SMS text services like AccessDirect\u2019s gives you a quick and convenient way to stay in touch with your customers, with an easy to use interface and access to a complete history of text conversations between you and your clients.\u00a0 Here are some other benefits you can expect from adding text messaging to your business communications:<\/span>[\/vc_column_text]<div class=\"standard-arrow bullet-top\"><ul>\n<li><strong>Keep Your Personal Cell Number Private<\/strong><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div><span style=\"font-weight: 400;\">Giving out your personal cell phone number to clients can be problematic, inviting calls and texts at all hours and harming your work\/life balance. A business text messaging service like AccessDirect\u2019s gives you a way to turn your main business number into a business sms number, allowing you to keep your personal number private.<\/span><\/li>\n<li><strong>Instantly Text Customers From Your Smartphone or Browser<\/strong><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div><span style=\"font-weight: 400;\">Text your customers whether you\u2019re in the office or on the go! Our business texting service can be used through our mobile app (available for both iPhone and Android) or through our online dashboard from your laptop or desktop.<\/span><\/li>\n<li><strong>Free Up Your Phone Lines<\/strong><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div><span style=\"font-weight: 400;\">Think of all the phone calls you currently make to follow up with customers, or times where a short answer is needed for a question but you end up playing tag with a customer instead. By using a text for those types in interactions instead, you can cut down on your phone time while still getting or giving important information.<\/span><\/li>\n<li><strong>More Convenient For You and Your Clientele<\/strong><div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div><span style=\"font-weight: 400;\">Phone calls during business hours can often be disruptive to a customer\u2019s day, or come at inconvenient times where they can\u2019t take the call.\u00a0 By using a text instead, you\u2019re giving your customers an opportunity to respond when it\u2019s convenient for them, while still allowing you to communicate efficiently.<\/span><\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner]<div class=\"ult-spacer spacer-6964b97f08ce6\" data-id=\"6964b97f08ce6\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row margin_bottom=&#8221;25&#8243; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221;][vc_column][vc_column_text]<\/p>\n<h3>BUSINESS TEXT MESSAGING CASE STUDIES<\/h3>\n<p>[\/vc_column_text][vc_column_text]<span style=\"font-weight: 400;\">Business SMS messaging is an incredibly flexible tool that can be tailored to your specific needs.\u00a0 Our customers have found many ways to take advantage of our text messaging service for business, and we\u2019ve been able to help them maximize its day-to-day use.\u00a0 Here are a few examples of how some of our small business clients are using our business texting service that show just how many different ways it can be utilized!<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3>Case Study: <a href=\"https:\/\/www.messagingservice.com\/industry-solutions\/contractor-answering-service\/\">Construction Firm<\/a> Provides Timely Updates Via SMS<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"ult-spacer spacer-6964b97f08cfd\" data-id=\"6964b97f08cfd\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_raw_html]JTNDaW1nJTIwY2xhc3MlM0QlMjJhbGlnbmNlbnRlciUyMHNpemUtZnVsbCUyMHdwLWltYWdlLTI1OTk4JTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cubWVzc2FnaW5nc2VydmljZS5jb20lMkZ3cC1jb250ZW50JTJGdXBsb2FkcyUyRjIwMjElMkYwNSUyRkNhc2UtU3R1ZHktQ29uc3RydWN0aW9uLVBsYWNlaG9sZGVyLndlYnAlMjIlMjBhbHQlM0QlMjIlMjIlMjAlMkYlM0U=[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<span style=\"font-weight: 400;\">A full service construction firm in South Carolina needed a platform that could host their existing business number as well as allow them to also send and receive SMS messages from it.\u00a0 To accomplish this, AccessDirect ported his existing <a href=\"https:\/\/www.messagingservice.com\/features\/local-phone-numbers\/\">local number<\/a> from his carrier to ours, and made it a business SMS number. This gave the construction firm the option to use it for sending and receiving business text messages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that they could send and receive text messages from their business line, they were able to incorporate SMS messaging into their communication strategy.\u00a0 While primarily using it to quickly confirm appointments and price quotes without worrying about missed calls or voicemails, they also use it to answer miscellaneous questions from customers about things like what style of home they might prefer or from vendors about materials drop-offs and pickups.\u00a0 Using text messaging for these quick, simple questions saved a lot of time that was otherwise spent on the phone and let them work on the other day-to-day aspects of the business.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3>Case Study: <a href=\"https:\/\/www.messagingservice.com\/industry-solutions\/property-management-answering-service\/\">Property Management<\/a> Firm Informs New and Potential Residents Through SMS<\/h3>\n<p>[\/vc_column_text][vc_column_text]<span style=\"font-weight: 400;\">A north Texas property management company with over 200 properties was getting inundated with phone calls during business hours and voicemails after hours regarding their properties.\u00a0 The calls that needed priority were getting delayed because of volume, and staff were finding themselves answering the same inquiries all day every day. They were needing to simplify their phone process to ensure more timely and responsive communications between their front office and their current or potential tenants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After making their business line SMS enabled, they worked with AccessDirect to set up an automated method for delivering documents with available rentals and leasing information directly to potential renters via text.\u00a0 Callers needing to discuss late payments or needed repairs are immediately texted information about the company\u2019s policies prior to being transferred to a live person, and renters looking to make payments are texted a link to make payments online. Now the staff can better triage issues and focus on the day-to-day running of the properties, but still ensure that their clients are getting the information they need quickly.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<\/p>\n<h3>Case Study: <a href=\"https:\/\/www.messagingservice.com\/industry-solutions\/restaurant-answering-services\/\">Restaurant<\/a> Frees Up Phone Lines Thanks To Business SMS Texting<\/h3>\n<p>[\/vc_column_text][vc_column_text]<span style=\"font-weight: 400;\">An Italian restaurant in Sarasota, Florida had made the transition to an online system for reservations and to-go orders, but was still fielding a great deal of these requests via phone call.\u00a0 They needed an easy way to retrain their customers to use the new system for these types of inquiries that was user friendly and did not make callers feel like they were being ignored or slighted.\u00a0 A business texting platform bridging the call-in method their diners were used to and the new online system turned out to be the perfect answer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Utilizing their SMS enabled number and AccessDirect <a href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\">virtual IVR system<\/a>, they were able to set up a phone system that allowed callers to choose from 3 options \u2013 reservations, online ordering, and hours and location.\u00a0 When callers selected reservations or online ordering, they would immediately be texted a link to book a table or place a to-go order.\u00a0 Now all phone inquiries were being routed to their new reservation and online ordering systems, and diners were able to get the assistance they needed even more quickly than before.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"ult-spacer spacer-6964b97f08d0e\" data-id=\"6964b97f08d0e\" data-height=\"60\" data-height-mobile=\"60\" data-height-tab=\"60\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_raw_html]JTNDaW1nJTIwY2xhc3MlM0QlMjJhbGlnbmNlbnRlciUyMHNpemUtZnVsbCUyMHdwLWltYWdlLTI2MDAyJTIyJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZ3d3cubWVzc2FnaW5nc2VydmljZS5jb20lMkZ3cC1jb250ZW50JTJGdXBsb2FkcyUyRjIwMjElMkYwNSUyRlNNUy1lbmFibGVkLW51bWJlcnMtQ2FzZS1TdHVkeS1SZXN0YXVyYW50LndlYnAlMjIlMjBhbHQlM0QlMjJyZXNlcnZlZCUyMHNpZ24lMjBvbiUyMHRhYmxlJTIwYXQlMjByZXN0YXVyYW50JTIwd2l0aCUyMGRpbmluZyUyMGNvdXBsZSUyMGluJTIwYmFja2dyb3VuZCUyMiUyMCUyRiUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3>Case Study: <a href=\"https:\/\/www.messagingservice.com\/industry-solutions\/healthcare-answering-services\/\">Doctor&#8217;s Office<\/a> Makes Scheduling a Snap with SMS Alerts<\/h3>\n<p>[\/vc_column_text][vc_column_text]<span style=\"font-weight: 400;\">A podiatrist\u2019s office in western Connecticut found themselves needing a easy way to provide quick updates to or confirm appointment details with their clients.\u00a0 The scheduling staff had been attempting to contact patients by phone to confirm details or request information prior to their appointments, but were getting stymied by missed calls, voicemail issues, and other hindrances. They needed a way to quickly get patients information that didn\u2019t require multiple attempts to follow up.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Utilizing the SMS enabled numbers already on their account, they started using the texting capability on their online dashboard to send reminders instead of constantly playing \u201cphone tag\u201d with their patients.\u00a0 Now they were able to text patients their registration portal link, login information, or other important information quickly and easily.\u00a0 By switching to text for these matters, they not only ensured that patients got vital information in a timely manner, but freed up valuable time they would otherwise be spending on the phone.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;vc_default&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#dbdbdb&#8221;][vc_column]<div id=\"ultimate-heading-42896964b97f08d60\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-42896964b97f08d60 uvc-8557  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-42896964b97f08d60 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;\">BUSINESS SMS SERVICE CAN BE ADDED TO ANY PLAN<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-42896964b97f08d60 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">ONLY AVAILABLE ON VIRTUAL LOCAL PHONE NUMBERS, SMALL ADDITIONAL MONTHLY FEE APPLIES<\/div><\/div>[vc_column_text]<div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>[\/vc_column_text]<section id=\"benefits-grid-1\" class=\"benefits-grid wf-container icons-bg accent-bg custom-hover-bg light-icon-color light-icon-hover-color hover-line\" data-width=\"180px\" data-columns=\"4\"><style type=\"text\/css\">#benefits-grid-1.icons-bg .benefits-grid-ico { height: 70px; line-height: 70px; width: 70px; }#benefits-grid-1.custom-hover-bg.icons-bg a.benefits-grid-ico:hover,\n\t\t\t\t\t\t#page #benefits-grid-1.custom-hover-bg.icons-bg a.benefits-grid-ico:hover { background: #203961; }#benefits-grid-1.icons-bg .benefits-grid-ico > i { font-size: 36px; line-height: 70px; }<\/style><div class=\"wf-cell\"><div><div class=\"text-normal\"><div class=\"benefit-line-decoration\"><a href=\"\/products\/direct-messaging-pricing\/\" class=\"benefits-grid-ico\"><img decoding=\"async\" class=\" preload-me\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/08\/PersonIcon.png\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2013\/08\/PersonIcon.png 50w\" width=\"50\" height=\"50\"  alt=\"Direct Messaging\" \/><\/a><h3 class=\"benefit-title\"><a href=\"\/products\/direct-messaging-pricing\/\">Direct Messaging<\/a><\/h3><\/div><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]A single mailbox for either voicemail or fax. Receive your messages or your faxes via email so you can respond to your customers no matter where you are. Transcription of your voicemails helps you manage your business and respond to messages faster.[\/vc_column_text][vc_column_text el_class=&#8221;adt-benefit-expanded-description&#8221;]<blockquote class=\"text-big shortcode-blockquote\"><p><span class=\"adt-greeting-description\">Sample outgoing greeting, free customization and free professional recording provided.<\/span><\/p>\n<p><em><strong>\u201cThank you for calling ABC Company. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!\u201d<\/strong><\/em><\/p>\n<\/blockquote><\/p>\n<p>The Direct Messaging program gives you a simple yet powerful single voice mailbox. Any callers to your Direct Messaging program will hear a professionally-recorded greeting that prompts them to leave a message. When they do, you receive a copy of that message via email, with both the sound file and the text transcription of the message.<\/p>\n<p>Your Direct Messaging program may also be used as a fax-to-email mailbox, letting you use the number we provide for you as a business fax number, able to receive your faxes as PDFs delivered straight to your email. You can also send faxes through our web interface or our mobile app, making it easy to manage your faxes from anywhere.<\/p>\n<ul class=\"standard-arrow\">\n<li><strong>Fax to Email<\/strong> &#8211; Send and receive faxes online<\/li>\n<li><strong>Email Delivery &amp; Transcription<\/strong> \u2013 Easily read and respond to your critical messages.<\/li>\n<li><strong>Easy to Use<\/strong> \u2013 Manage your program through our web interface or mobile app.<\/li>\n<li><strong>Professionally Recorded Greeting<\/strong> \u2013 Your greeting will be recorded by a member of our recording staff, free of charge.<\/li>\n<\/ul>\n<p>The <strong>Direct Messaging<\/strong> program has both a monthly and annual pricing plan, with <strong>$19.95 per month or $9.95 per month<\/strong> for a full year\u2019s service up front.[\/vc_column_text][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJhZHQtbGVhcm4tbW9yZS1idXR0b24tY29udGFpbmVyJTIyJTNFJTVCZHRfYnV0dG9uJTIwbGluayUzRCUyMiUyRnByb2R1Y3RzJTJGZGlyZWN0LW1lc3NhZ2luZy1wcmljaW5nJTJGJTIyJTVETGVhcm4lMjBNb3JlJTVCJTJGZHRfYnV0dG9uJTVEJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wf-cell\"><div><div class=\"text-normal\"><div class=\"benefit-line-decoration\"><a href=\"\/products\/direct-executive-pricing\/\" class=\"benefits-grid-ico\"><img loading=\"lazy\" decoding=\"async\" class=\" preload-me\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DePhone_compressed.png\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DePhone_compressed.png 50w\" width=\"50\" height=\"50\"  alt=\"Direct Executive\" \/><\/a><h3 class=\"benefit-title\"><a href=\"\/products\/direct-executive-pricing\/\">Direct Executive<\/a><\/h3><\/div><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The perfect single businessperson solution. One mailbox that can transfer your callers to any phone of yours along with taking and transcribing voicemail. Answer calls at home or on the road, wherever and whenever you need to.[\/vc_column_text][vc_column_text el_class=&#8221;adt-benefit-expanded-description&#8221;]<blockquote class=\"text-big shortcode-blockquote\"><p><span class=\"adt-greeting-description\">Sample outgoing greeting, free customization and free professional recording provided.<\/span><\/p>\n<p><em><strong>\u201cThank you for calling ABC Company. Please hold while your call is being transferred.\u201d<\/strong><\/em><\/p>\n<p><span class=\"adt-greeting-description\">(the call is transferred. If no one is available to answer, the caller hears the following.)<\/span><\/p>\n<p><em><strong>\u201cWe\u2019re sorry, but no one is available to take your call at this time. Please leave a detailed message after the tone and a member of our staff will return your call as soon as possible. Thank you!\u201d<\/strong><\/em><\/p>\n<\/blockquote><\/p>\n<p>The Direct Executive program gives you a single mailbox that can efficiently handle all your calls. Callers hear a professionally recorded greeting introducing your company, and then the caller is transferred out to speak to you live. Calls can be transferred to a land line, a cell phone, or a VOIP phone number, sequentially or simultaneously, so you can take calls no matter where you are. If you are unable to take the call live at that time, the caller then goes to your voice mailbox, and you receive a copy of their message via email, containing both the sound file and the text transcription.<\/p>\n<p>You can also use your Direct Executive program as a fax-to-email mailbox, giving you the capability of handling your calls, your messages, and your faxes all under one phone number. You can use a new toll-free or local phone number from AccessDirect, or use your existing business number.<\/p>\n<ul class=\"standard-arrow\">\n<li><strong>Call Transfer<\/strong> \u2013 Take calls no matter where you are.<\/li>\n<li><strong>Email Delivery &amp; Transcription<\/strong> \u2013 Easily read and respond to your critical messages.<\/li>\n<li><strong>Easy to Use<\/strong> \u2013 Manage your program through our web interface or mobile app.<\/li>\n<li><strong>Professionally Recorded Greeting<\/strong> \u2013 Every step of your program can be recorded by a member of our recording staff, free of charge.<\/li>\n<\/ul>\n<p>Try out our <strong>Direct Executive<\/strong> program today! Your program will be fully set up and recorded before beginning your trial, and the program is just <strong>$19.95 per month<\/strong> after signing up. Managing your business communications has never been simpler or easier.[\/vc_column_text][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJhZHQtbGVhcm4tbW9yZS1idXR0b24tY29udGFpbmVyJTIyJTNFJTVCZHRfYnV0dG9uJTIwbGluayUzRCUyMiUyRnByb2R1Y3RzJTJGZGlyZWN0LWV4ZWN1dGl2ZS1wcmljaW5nJTJGJTIyJTVETGVhcm4lMjBNb3JlJTVCJTJGZHRfYnV0dG9uJTVEJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wf-cell\"><div><div class=\"text-normal\"><div class=\"benefit-line-decoration\"><a href=\"\/products\/direct-receptionist-pricing\/\" class=\"benefits-grid-ico\"><img loading=\"lazy\" decoding=\"async\" class=\" preload-me\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DEPeople_compressed.png\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DEPeople_compressed.png 50w\" width=\"50\" height=\"50\"  alt=\"Direct Receptionist\" \/><\/a><h3 class=\"benefit-title\"><a href=\"\/products\/direct-receptionist-pricing\/\">Direct Receptionist<\/a><\/h3><\/div><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The ideal small business solution. Present callers with a list of extensions for individual people or departments quickly and easily. Connect your whole team under one number whether your employees are in the same office or working remotely.[\/vc_column_text][vc_column_text el_class=&#8221;adt-benefit-expanded-description&#8221;]<blockquote class=\"text-big shortcode-blockquote\"><p><span class=\"adt-greeting-description\">Sample outgoing greeting, free customization and free professional recording provided.<\/span><\/p>\n<p><strong><em>\u201cThank you for calling ABC Company. Please choose from one of the following options to route your call. For Customer Service, please press 1. For Sales, please press 2. For Billing, please press 3. This greeting will now repeat to allow you more time to make your selection. Thank you!\u201d<\/em><\/strong><\/p>\n<\/blockquote><\/p>\n<p>The Direct Receptionist program has everything a small business needs to handle their incoming calls. Callers to your Direct Receptionist program will hear a professionally recorded greeting presenting a list of options to choose from, be that individual employees or departments. Selecting an extension transfers the call to that person or department to speak to the caller live, and if no one answers, the caller can leave a voicemail, and the extension holder receives a copy of that message via email with both the sound file and text transcription of that message.<\/p>\n<p>The extensions can be customized to fit your needs, with Information Only extensions giving hours of operations, directions, a list of daily specials, or answers to frequently asked questions that don\u2019t need a live person from your company to answer over the phone. Each extension can transfer to multiple numbers, hunting between them or ringing them all at the same time.<\/p>\n<ul class=\"standard-arrow\">\n<li><strong>Multiple Extensions<\/strong> \u2013 Better direct your callers to the member of your team that can best help them.<\/li>\n<li><strong>Name Directory<\/strong> \u2013 Allow your callers to enter the name of the person they wish to reach, even if they don\u2019t know their specific extension number.<\/li>\n<li><strong>Call Transfer<\/strong> \u2013 Take calls no matter where you are.<\/li>\n<li><strong>Voice &amp; Fax Mailbox<\/strong> \u2013 One number, multiple functions.<\/li>\n<li><strong>Email Delivery &amp; Transcription<\/strong> \u2013 Easily read and respond to your critical messages.<\/li>\n<li><strong>Easy to Use<\/strong> \u2013 Manage your program through our web interface or mobile app.<\/li>\n<li><strong>Professionally Recorded Greeting<\/strong> \u2013 Every step of your program can be recorded by a member of our recording staff, free of charge.<\/li>\n<\/ul>\n<p>There are multiple <strong>Direct Receptionist<\/strong> programs to choose from, depending on the number of extensions and the number of calls that you need. With prices starting at <strong>$27.95 per month<\/strong> for a three-extension program, we will work with you to make sure you are on the right program for your needs once you have completed your free trial to see how the system can work for you.[\/vc_column_text][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJhZHQtbGVhcm4tbW9yZS1idXR0b24tY29udGFpbmVyJTIyJTNFJTVCZHRfYnV0dG9uJTIwbGluayUzRCUyMiUyRnByb2R1Y3RzJTJGZGlyZWN0LXJlY2VwdGlvbmlzdC1wcmljaW5nJTJGJTIyJTVETGVhcm4lMjBNb3JlJTVCJTJGZHRfYnV0dG9uJTVEJTNDJTJGZGl2JTNF[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wf-cell\"><div><div class=\"text-normal\"><div class=\"benefit-line-decoration\"><a href=\"\/products\/direct-enterprise-pricing\/\" class=\"benefits-grid-ico\"><img loading=\"lazy\" decoding=\"async\" class=\" preload-me\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DETie_compressed.png\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2014\/01\/DETie_compressed.png 50w\" width=\"50\" height=\"50\"  alt=\"Direct Enterprise\" \/><\/a><h3 class=\"benefit-title\"><a href=\"\/products\/direct-enterprise-pricing\/\">Direct Enterprise<\/a><\/h3><\/div><div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The ideal big business solution. Utilize the same Direct Receptionist features and capabilities, scaled for the largest businesses. Work with AccessDirect to build a custom solution that fits your unique need, no matter how many offices and employees you have.[\/vc_column_text][vc_column_text el_class=&#8221;adt-benefit-expanded-description&#8221;]<blockquote class=\"text-big shortcode-blockquote\"><p><span class=\"adt-greeting-description\">Sample outgoing greeting, free customization and free professional recording provided.<\/span><\/p>\n<p><strong><em>\u201cThank you for calling ABC Company. Please choose from one of the following options to route your call. For new inquiries, please press 1. If you are an existing customer, please press 2. For our New York office, please press 3. For our Los Angeles office, please press 4. This greeting will now repeat to allow you more time to make your selection. Thank you!\u201d<\/em><\/strong><\/p>\n<\/blockquote><\/p>\n<p>The Direct Enterprise program is functionally the same as the Direct Receptionist program, but scaled up to cover the unique needs of larger businesses. If you have multiple offices all throughout the city or state but want your calls handled under one number, routing calls to people in each location depending on the time of day or the nature of their call, the Direct Enterprise program can help you manage and route those calls. The Direct Enterprise program supports companies with hundreds of employees or thousands of calls per month, helping their customers get to the right person quickly and easily. We can also custom-build a program to meet your unique needs.<\/p>\n<ul class=\"standard-arrow\">\n<li><strong>Unite Multiple Locations<\/strong> \u2013 Bring together far-flung offices under one central number for all of your customers.<\/li>\n<li><strong>Custom Solutions<\/strong> \u2013 Build the perfect program for your business from the ground up, with our staff working with you every step of the way to ensure your unique needs are solved.<\/li>\n<li><strong>Multiple Extensions<\/strong> \u2013 Better direct your callers to the member of your team that can best help them.<\/li>\n<li><strong>Name Directory<\/strong> \u2013 Allow your callers to enter the name of the person they wish to reach, even if they don\u2019t know their specific extension number.<\/li>\n<li><strong>Call Transfer<\/strong> \u2013 Take calls no matter where you are.<\/li>\n<li><strong>Voice &amp; Fax Mailbox<\/strong> \u2013 One number, multiple functions.<\/li>\n<li><strong>Email Delivery &amp; Transcription<\/strong> \u2013 Easily read and respond to your critical messages.<\/li>\n<li><strong>Easy to Use<\/strong> \u2013 Manage your program through our web interface or mobile app.<\/li>\n<li><strong>Professionally Recorded Greeting<\/strong> \u2013 Every step of your program can be recorded by a member of our recording staff, free of charge.<\/li>\n<\/ul>\n<p>The <strong>Direct Enterprise<\/strong> options <strong>start at $99.95<\/strong> for a twenty-five extension program, with more packages available depending on the number of extensions and calls your company needs. We will work with you during your trial to make sure you are on the best program and getting the best price for your needs.[\/vc_column_text][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJhZHQtbGVhcm4tbW9yZS1idXR0b24tY29udGFpbmVyJTIyJTNFJTVCZHRfYnV0dG9uJTIwbGluayUzRCUyMiUyRnByb2R1Y3RzJTJGZGlyZWN0LWVudGVycHJpc2UtcHJpY2luZyUyRiUyMiU1RExlYXJuJTIwTW9yZSU1QiUyRmR0X2J1dHRvbiU1RCUzQyUyRmRpdiUzRQ==[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n<\/div><\/div><\/div><\/div><\/section>[vc_column_text]<div class=\"gap\" style=\"line-height: 10px; height: 10px;\"><\/div>[\/vc_column_text][\/vc_column][\/vc_row][vc_row margin_bottom=&#8221;-50&#8243;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h3>NEED A BUSINESS TEXTING SERVICE? CONTACT ACCESSDIRECT TODAY!<\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1648010638152{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400;\">Since 1997, AccessDirect has continually looked for ways to improve our services, and our SMS business texting service is just the latest way we\u2019re making small businesses sound bigger. We\u2019ve worked to make our business texting platform as easy to use and intuitive as possible, allowing you the ability to communicate with customers however you like from wherever you are \u2013 whether that\u2019s a phone call from the office or a text message from the field.\u00a0 We\u2019re happy to offer this latest feature as a part of our commitment to give small businesses the same communication tools that Fortune 500 companies employ, but at an affordable monthly price.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can have our business text messaging platform added to your current AccessDirect plan or as part of a new subscription in just a business day.\u00a0 <a href=\"https:\/\/www.messagingservice.com\/contact-us\/\">Contact us<\/a> to discuss how our business SMS service can meet your specific needs, or to get ideas on how to make it part of your overall communication strategy. A dedicated, US-based service representative is ready and eager to help you today!<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;50px&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-47732cfb56f21e45146d9c073c352dc0.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-47732cfb56f21e45146d9c073c352dc0.enable-bg-rollover .rollover-video i {\n  background: ;\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-47732cfb56f21e45146d9c073c352dc0 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-47732cfb56f21e45146d9c073c352dc0 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-47732cfb56f21e45146d9c073c352dc0 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px;\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap\" style=\"\"><div class=\"rollover-video\" style=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"preload-me aspect\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2018\/07\/video_screenshot.jpg\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2018\/07\/video_screenshot.jpg 800w\" style=\"--ratio: 800 \/ 450\" sizes=\"(max-width: 800px) 100vw, 800px\" width=\"800\" height=\"450\"  data-dt-location=\"https:\/\/www.messagingservice.com\/video_screenshot-2\/\" alt=\"\" \/><a class=\"video-icon dt-pswp-item pswp-video\" href=\"https:\/\/www.youtube.com\/watch?v=Q-kiIuOTlgw?autoplay=1;modestbranding=1;controls=0;showinfo=0;rel=0;fs=1\" title=\"\" data-dt-img-description=\"\"><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row margin_bottom=&#8221;30&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Text Messaging Service for Business [\/vc_column_text][vc_column_text]Businesses today require flexibility in how they communicate.\u00a0 While phone calls remain the preferred contact method for most customers, businesses are increasingly utilizing alternative communication methods like SMS to reach their customers.\u00a0 Over 97% of Americans own a cell phone, and on average, they\u2019re more than twice&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"class_list":["post-25993","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Text Messaging | SMS Enabled Numbers | AccessDirect<\/title>\n<meta name=\"description\" content=\"Easily send &amp; receive texts with AccessDirect&#039;s business text messaging service! 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