{"id":20536,"date":"2012-04-23T14:57:52","date_gmt":"2012-04-23T19:57:52","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?p=20536"},"modified":"2019-07-08T12:02:49","modified_gmt":"2019-07-08T17:02:49","slug":"dentist-office-call-back-notification","status":"publish","type":"post","link":"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/","title":{"rendered":"Call Back Notifications for Dentist Office"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-20537\" style=\"border-radius: 2px; -webkit-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); -moz-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); border: 2px solid #ff9f1a;\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotificationWide.jpg\" alt=\"Call Back Notification\" width=\"890\" height=\"350\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotificationWide.jpg 890w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotificationWide-300x118.jpg 300w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotificationWide-768x302.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/p>\n<p>[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Challenge:<\/strong><\/span> A dental office called and said that after hours they were forwarding their phones to a live answering service which was really expensive.\u00a0 They were paying $100\/hour to have people take their messages for them, and half the time the people got the messages wrong or the office people weren\u2019t receiving them.\u00a0 The dentist thought that he was paying far too much for a service that was so unreliable.\u00a0 He wanted to check out AccessDirect\u2019s <a href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\">Auto Attendant Phone System<\/a> and see if it would be more cost effective.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Solution:<\/strong><\/span> I explained to the dentist that instead of forwarding his phones to the live answering service after hours, he could forward his service to our virtual auto attendant for a fraction of the cost.\u00a0 AccessDirect customized a demo which showed him that his patients could leave him a message for the next business day which would be emailed to his staff, or they could also choose to get in contact with an emergency dentist.\u00a0 We would notify the dentist on call by sending the message to his cell phone via text, and using Call Back Notification which would ring his cell phone three times every five minutes until he listened to the patient\u2019s message.\u00a0 Instead of paying well over $2000.00 per month, the dentist could pay $39.95 and have a more reliable service.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Results:<\/strong><\/span> The dentist was extremely pleased with AccessDirect\u2019s Virtual Auto Attendant.\u00a0 He was relieved to know that his patients would have a reliable system to leave their messages so that his office staff could directly listen to the patient, not the third party which was at times, unreliable.\u00a0 The dentist never worries about missing an emergency call, and when he\u2019s on vacation he simply uses AccessDirect\u2019s web interface to change the number of the dentist on call.\u00a0 The dentist was most pleased with his bill from AccessDirect which was only $39.95.\u00a0 The advantages and low cost of using the Virtual Auto Attendant made our customer extremely happy.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Call Back Notification which would ring his cell phone three times every five minutes until he listened to the patient\u2019s message. Instead of paying&#8230;<\/p>\n","protected":false},"author":2,"featured_media":20538,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"categories":[156,163],"tags":[173],"class_list":["post-20536","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-direct-messaging","tag-call-back-notification","category-156","category-163","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Virtual Auto Attendant: Get Reliable Call Back Notifications<\/title>\n<meta name=\"description\" content=\"Find out how you can get reliable call back notifications. In this case study, a dentist office enjoyed the benefits offered by this virtual auto attendant.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Back Notifications for Dentist Office\" \/>\n<meta property=\"og:description\" content=\"Find out how you can get reliable call back notifications. In this case study, a dentist office enjoyed the benefits offered by this virtual auto attendant.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\" \/>\n<meta property=\"og:site_name\" content=\"AccessDirect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:published_time\" content=\"2012-04-23T19:57:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-07-08T17:02:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotification.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Matt Bowyer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AccessDirect\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matt Bowyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\"},\"author\":{\"name\":\"Matt Bowyer\",\"@id\":\"https:\/\/www.messagingservice.com\/#\/schema\/person\/3295d133efb1b285dd269c4b0ea8f63c\"},\"headline\":\"Call Back Notifications for Dentist Office\",\"datePublished\":\"2012-04-23T19:57:52+00:00\",\"dateModified\":\"2019-07-08T17:02:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\"},\"wordCount\":392,\"publisher\":{\"@id\":\"https:\/\/www.messagingservice.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotification.jpg\",\"keywords\":[\"call back notification\"],\"articleSection\":[\"Case Studies\",\"Direct Messaging\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\",\"url\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/\",\"name\":\"Virtual Auto Attendant: Get Reliable Call Back Notifications\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/dentist-office-call-back-notification\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/04\/DentistCallBackNotification.jpg\",\"datePublished\":\"2012-04-23T19:57:52+00:00\",\"dateModified\":\"2019-07-08T17:02:49+00:00\",\"description\":\"Find out how you can get reliable call back notifications. 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