{"id":20530,"date":"2012-05-04T14:19:32","date_gmt":"2012-05-04T19:19:32","guid":{"rendered":"http:\/\/adirectinc1.wpengine.com\/?p=20530"},"modified":"2019-09-26T10:30:22","modified_gmt":"2019-09-26T15:30:22","slug":"direct-receptionist-package-california-winery","status":"publish","type":"post","link":"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/","title":{"rendered":"Direct Receptionist Package Simplifies Operations"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-20532\" style=\"border-radius: 4px; -webkit-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); -moz-box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); box-shadow: 0 10px 10px -5px rgba(0,0,0,0.75); border: 4px solid #ff9f1a;\" src=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWineryWide.jpg\" alt=\"Direct Receptionist Package\" width=\"890\" height=\"350\" srcset=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWineryWide.jpg 890w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWineryWide-300x118.jpg 300w, https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWineryWide-768x302.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/p>\n<p>[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Challenge:<\/strong><\/span>\u00a0A customer in California called who owned a winery. He wanted his clients to call and hear specific information before they reached him because they called and had the same questions often. He was worried that he would miss their calls and they wouldn&#8217;t receive the information they wanted, and therefore would go someplace else. Also, he was worried that he would make a mistake when giving orders to his wine maker. He wanted the client to be able to place the order directly with the wine maker, making mistakes and misinformation less likely. This customer would benefit from a Direct Receptionist Package.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Solution:<\/strong><\/span> AccessDirect set up an Auto Attendant Voicemail with five different extensions, which is our most popular <a title=\"Direct Receptionist Pricing\" href=\"https:\/\/www.messagingservice.com\/products\/direct-receptionist-pricing\/\"> Direct Receptionist 2<\/a> package.\u00a0\u00a0 Now when someone calls the winery, they are met with an <a title=\"Auto Attendant Features\" href=\"https:\/\/www.messagingservice.com\/features\/auto-attendant\/\"> Auto Attendant<\/a> that gives them five different options, including one for scheduled events\u2019 information and one for the wine maker.\u00a0 The owner of the winery does not have to worry about missing calls about upcoming events because he simply records the upcoming events on the appropriate extension on his Auto Attendant Voicemail whenever they change.\u00a0 When placing an order, the customer simply presses a button and is automatically forwarded to the wine maker, so no mistakes are made.[\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<span style=\"color: #203961;\"><strong>Results:<\/strong><\/span> The owners of the window tinting company are very excited about their new <a href=\"https:\/\/www.messagingservice.com\/products\/auto-attendant\/?utm_expid=311531-0\"> auto attendant<\/a>.\u00a0 They find that they receive fewer calls about hours of operation and business hours because of their \u2018information\u2019 extension which automatically lists the appropriate response for their customers.\u00a0 This gives them more time to focus on taking sales calls, making their business much more efficient and lucrative.\u00a0 They may be the professionals on tinting, but AccessDirect gave their customers a clear view of their products![\/vc_column_text]<div class=\"gap\" style=\"line-height: 20px; height: 20px;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Direct Receptionist Package.Solution: AccessDirect set up an Auto Attendant with five different extensions, which is our most popular&#8230;<\/p>\n","protected":false},"author":2,"featured_media":20531,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_pvb_checkbox_block_on_post":false,"footnotes":""},"categories":[156,160],"tags":[37,162],"class_list":["post-20530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-direct-receptionist","tag-auto-attendant","tag-direct-receptionist-2","category-156","category-160","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Winery Saves by Using AccessDirect&#039;s Auto Attendant Voicemail<\/title>\n<meta name=\"description\" content=\"A winery wanted clients to be able to call and hear specific information to save time. Read how AccessDirect&#039;s virtual auto attendant voicemail helped.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Direct Receptionist Package Simplifies Operations\" \/>\n<meta property=\"og:description\" content=\"A winery wanted clients to be able to call and hear specific information to save time. Read how AccessDirect&#039;s virtual auto attendant voicemail helped.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\" \/>\n<meta property=\"og:site_name\" content=\"AccessDirect\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/messagingservice\" \/>\n<meta property=\"article:published_time\" content=\"2012-05-04T19:19:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-09-26T15:30:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWinery.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"450\" \/>\n\t<meta property=\"og:image:height\" content=\"300\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Matt Bowyer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AccessDirect\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Matt Bowyer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\"},\"author\":{\"name\":\"Matt Bowyer\",\"@id\":\"https:\/\/www.messagingservice.com\/#\/schema\/person\/3295d133efb1b285dd269c4b0ea8f63c\"},\"headline\":\"Direct Receptionist Package Simplifies Operations\",\"datePublished\":\"2012-05-04T19:19:32+00:00\",\"dateModified\":\"2019-09-26T15:30:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\"},\"wordCount\":356,\"publisher\":{\"@id\":\"https:\/\/www.messagingservice.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWinery.jpg\",\"keywords\":[\"auto attendant\",\"direct receptionist\"],\"articleSection\":[\"Case Studies\",\"Direct Receptionist\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\",\"url\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/\",\"name\":\"Winery Saves by Using AccessDirect's Auto Attendant Voicemail\",\"isPartOf\":{\"@id\":\"https:\/\/www.messagingservice.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.messagingservice.com\/case-studies\/direct-receptionist-package-california-winery\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.messagingservice.com\/wp-content\/uploads\/2012\/05\/CaliforniaWinery.jpg\",\"datePublished\":\"2012-05-04T19:19:32+00:00\",\"dateModified\":\"2019-09-26T15:30:22+00:00\",\"description\":\"A winery wanted clients to be able to call and hear specific information to save time. 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